FAQs >
Should parents save children’s cord blood?
Once-in-a-lifetime Opportunity
Precious Gift of Children
Cord blood is rich of Hematopoietic Stem Cells
A lifelong guard insurance for children himself and family
Most Asked Questions by Parent
Questions asked by parent when considering the cord blood banking.
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Most Asked Questions by Parent
How do international accreditation guarantee customers?
International accreditations serve as an important benchmark for a cord blood bank’s quality. Thus, HealthBaby Group is strived to attain the most international professional accreditations to provide high quality services. Our techniques, quality and storage service met up with the stringent standard of authoritative organizations.
Apart from fundamental AABB accreditation, HealthBaby is the FIRST and ONLY private cord blood laboratory in Hong Kong obtained CAP and FACT accreditations.
For more details of HealthBaby international accreditations please refer to Most Professional Accreditations Cord Blood Bank in Hong Kong.
Why HealthBaby's umbilical cord technology is leading in the industry?
In addition to the exclusive umbilical cord technology, HealthBaby is the first cord blood bank offering umbilical cord storage service round the globe. HealthBaby’s technology is in a leading role round the globe.
Is HealthBaby entrusted by most Hong Kong parents?
According to the international credible research company – Ipsos, HealthBaby is entrusted by most Hong Kong parents for 16 consecutive years and obtained the highest rating score among other players in the aspects of international accreditation, storage system, laboratory facility backup and patent technology. HealthBaby is proud to be the most recommended and No. 1 cord blood bank1.
How does HealthBaby's contract provides the largest protection to client?
To provide customers with the most comprehensive protection, HealthBaby not only adopts the most advanced BioArchive® system and AutoXpress®, but also provide a wide range of comprehensive contract agreements, including transportation process, negligence and accidents, etc.
- Full Refund Guaranty: FIRST committed full refund and international cord blood searching network (including HealthBaby Group’s exclusive public cord blood bank) or compensation up to US$50,000.
- Professional Compensation: Professional compensation up to HK$56,000,000 (The compensation is SG$10,000,000 and subject to the exchange rate).
- Internationally Accredited: HealthBaby is the FIRST and ONLY cord blood laboratory accredited by CAP and FACT. Cord blood laboratory report reaches medical grade which proves HealthBaby’s laboratory result obtains international accreditation.
- Unique International Society of Blood Transfusion (ISBT): HealthBaby would assign each sample an unique International Society of Blood Transfusion (ISBT) barcode with detailed information for transfusion, cell therapy, tissue or organ transplantation and global tracking which could facilitate the furture transplant when being needed.
All cord blood bank claim to be the best one, how should we choose?
HealthBaby believe all parents storing cord blood have the same belief – providing the best guard to children. The most important indicator to choosing cord blood bank is the ability to keep the stem cells sample to the best quality, ensuring it’s ability to maximize the effect and successful rate when transplatation is needed. All international accreditation of HealthBaby are awarded from the third party, ensuring cord blood and umbilical cord are problem-free before storing.
In addition, expectant parents could refer to the storage system and medium adopted by worldwide large blood banks and New York Blood Centre, which performed most transplants worldwide. HealthBaby is the only private cord blood bank in HK using the liquid nitrogen as storage medium, together with the most advanced BioArchive® storing cord blood and umbilical cord.
Because of HealthBaby’s strength to process cord blood and umbilical cord to the best standard and using the most advanced storage and processing system to ensure cord blood and umbilical cord to be maintained at the best condition, HealthBaby entrusted by most Hong Kong parents as the cord blood bank in 16 consecutive years.